Software Engineering and Intelligent Systems
University of Alberta,
Edmonton, Alberta, Canada

Electrical Engineering, Electronics
Amirkabir University of Technology,
Tehran, Iran

TELUS
Toronto, Ontario, Canada

• Led the design, architecture, and development of Fuel iX, collaborating closely with the project stakeholders.
• Served as a technical lead for a team of 25 developers, overseeing the architecture and development of Fuel iX.
• Scaled the platform to support more than 35k daily active users, 3k unique bots, and more than 100k messages per day.
• Developed the TELUS IT support bot using LLMs, automating resolution for 46% of employee support tickets.
• Integrated an LLM proxy to enable seamless integration with 50+ LLMs supporting load-balancing, fallback, and retries.
• Represented TELUS in various conferences and events, including the TMLS 2024 where I presented Fuel iX.
• Tools & technologies: Node.js, React, TypeScript, Docker, Kubernetes, GCP, Azure, Firebase, LLMs, Vector DBs.

• Developed TELUS’s first ever GenAI bot in Slack used daily by 15k+ users across multiple business units.
• Built a RAG pipeline to ingest, embed, and retrieve relevant internal documents, enhancing the bot’s response accuracy.
• Developed an API for agentic RAG-based GenAI assistants, enabling integration across web, Slack, and GChat platforms.
• Led TELUS’s research and development in the field of GenAI and LLM integration with TELUS’s core products.
• Implemented an insights dashboard for TELUS’s Cloud Center of Excellence (CCoE) support Slack channel.
• Tools & technologies: Python, Docker, Kubernetes, GCP, LLMs, Vector DBs, BigQuery.

• Built an API that maps TELUS users to their GitHub identities impacting 6k employees, consumed by 15 other services.
• Contributed to developer satisfaction tools as a member of the engineering productivity team.
• Developed a Slack bot based on the SPACE framework, enabling developers to track and reflect on their productivity.
• The bot provides personalized, private insights into daily work habits, enhancing developer satisfaction.
• Tools & technologies: Node.js, Python, Docker, Kubernetes, GitHub Actions, GitHub and Slack APIs.

• Led a team of 14 developers to design, develop, and maintain the GTLP internal site, improving program communication.
• Directed TELUS’s blockchain efforts for identity management, collaborating with the Digital ID and Authentication Council of Canada (DIACC).
• Developed web applications for network engineers, enhancing efficiency in managing network infrastructure.
• Tools & technologies: Python, Node.js, GitLab, Docker, OpenShift, GCP, Blockchain, Hyperledger Indy.

Performant and Available Computing Systems (PACS) Lab, York University
Toronto, Ontario, Canada

• Researched the application of blockchain technology in serverless computing.
• Designed, implemented, and evaluated ChainFaaS, an open blockchain-based serverless platform.
• Developed ChainFaaS using a microservices architecture, integrating a web application for seamless integration.
• Implemented smart contracts for Hyperledger Fabric to manage system monitoring and billing.
• Supervised 40 students in Java programming tasks as a teaching assistant.
• Tools & technologies: Python, Node.js, Java, Django, Docker, Hyperledger Fabric.

The Linux Foundation
Toronto, Ontario, Canada

• Chosen as one of 18 participants for the 2020 Hyperledger mentorship program.
• Developed an interoperability solution for permissioned blockchains using a publish/subscribe architecture.
• Contributed to open-source projects within the Hyperledger community.

Alpha Coding Inc.
Toronto, Ontario, Canada

• Taught Python and Robotics to students aged 7–20, developing curricula for beginner to advanced classes.

Dependable and Distributed Systems Lab,
University of Alberta
Edmonton, Alberta, Canada

• Analyzed the performance of DAG-based distributed ledger technologies (DLT), with a focus on IOTA.
• Simulated a private IOTA network to identify key performance metrics for comparing these DLTs.
• Supervised 60 students in programming NXP ColdFire microprocessors using assembly as a teaching assistant.

Control of Multi-Vehicle Systems Lab,
Amirkabir University ofTechnology,
Tehran, Iran

• Developed computer vision programs for localization and object detection in quadcopter and UGV robots
• Collaborated with a team of 10 to integrate computer vision programs into robotic systems.
• Taught Python programming to 25 undergraduate students as a teaching assistant.

Amirkabir University ofTechnology,
Tehran, Iran

• Led a team of 5 to plan and execute about 18 events, workshops, and student competitions.
• IEEE Amirkabir University SB recieved the "Student Branch Excellence Award" from IEEE Iran Section in May 2016.